Please Note:
Due to health conditions and safety, all sales are final. RETURNS are not accepted on Special/not in stock items. Please read all info on website. Orders must be canceled in 24 hours to avoid a bank process service charge on our end. This is non refundable on your end of the order. Please be patient during Holidays.
Some brands are only Pre-Order/Special Order only. Please visit the Special Orders Page to view the list of Brands available only for Special order.(varies) You may also PM us via FB with a specific brand to ask for info. Auto delivery can be set up as well. Call the store for more information please. 848-260-0212. FOLLOW THE PROMPTS.
Where is Same-Day Home Delivery offered? ***Suspended until further notice.
Same-Day Home Delivery is available to residential street addresses within 5 miles of our Metuchen,NJ area store. We are currently located on 279 Central ave Metuchen, NJ 08840. Metuchen, Edison, & Colonia areas qualify. SUSPENDED
What days do you deliver? SUSPENDED.
Same-Day Home Delivery is available 6 days a week, excluding major holidays (New Year’s Day, Memorial Day, Easter, Independence Day, Labor Day, Thanksgiving and Christmas).
What are your delivery hours? SUSPENDED
Orders are normally delivered from 2 PM to 7 PM.*
What is the order cutoff time for Same-Day Home Delivery? SUSPENDED
All orders received by 1:00 PM on a regular business day will be delivered that day by 7:00 PM.*
What if I place my order after the cutoff time? SUSPENDED
Any delivery orders placed after 1:00 PM will be delivered the following, non-holiday business day by 7:00 PM.*
Orders are NEVER EVER EVER picked up same day!!
How much does Same-Day Home Delivery cost? SUSPENDED
Same-Day Home Delivery is FREE for all purchases over $75.00. All other orders are charged a $5.00 delivery fee.
Is there a minimum purchase requirement?
No, but all orders less than $75.00 will be charged a $5.00 delivery fee.
Do I have to be home? SUSPENDED SERVICE
No. We will always knock or ring the bell when arriving with your order. If no one is home, we will neatly place all items near the front door, unless you have provided special instructions during checkout.
Do you deliver frozen raw food or treats? SUSPENDED
YES. Frozen product is currently eligible for delivery if you are home only.
How do I order? SUSPENDED
All orders must be placed on our website, www.thescottishdogpetsupplies.com. Please select Home Delivery during checkout.
Do my online orders qualify for your loyalty and Frequent Buyer programs?
Yes. All orders placed through our website automatically earn loyalty points. Eligible food and litter purchases will also receive frequent buyer benefits. Vouchers and Frequent Buyer Cards can currently be redeemed in-store only.
*Rarely, situations out of our control, such as inclement weather or traffic delays, may affect delivery times. We will keep all delivery customers updated during these circumstances. Delivery may be suspended during days of inclement weather. Unfortunately during the pandemic we do not offer local delivery.(suspended)
Items are shipped however from our warehouses if eligible.
ALL ORDERS ARE FINAL OR A $10.00 SERVICE FEE is CHARGED FOR CANCEL.
WE DO NOT FILL ORDERS FROM STORE STOCK.